Support

*To Order Online:* Simply select [03.Shop] from the above menu. Select the color and size you wish to buy from the thumbnail selection. This will take you to the Product Description page for that item. Simply select "Add to Cart" and follow instructions to checkout and process your order.

 

*To Purchase by Phone:* Contact GenevaLab at 1-877-GENEVA9 (1-877-436-3829). One of our sales support associates will be happy to answer any questions you have and process your order.

 

*Geneva will process your order within 24 to 48 hours, we ship ground via UPS to US locations and FedEx to Canadian locations; we ship from LA and shipping generally takes 1 to 5 days depending on your distance from Los Angeles. Call us, or email Gordon at GenevaLab if you want more information about shipping to your location.

 

* The rates of $60 for Model-XL, $35 for Model-L and $20 for Stands will be added to your order upon check-out.

 

*GenevaLab will NOT process your Credit Card until order is shipped, and will notify you when this has been done.*

 

*GENEVALAB SUPPORT*

 

*Web Support:* support@genevalab.com

 

*Contact Phone:* Customer Service 1-877-GENEVA9 (1-877-436-3829) (Toll free in U.S. & Canada only)


NOTE TO CUSTOMERS REGARDING EUROPEAN SALES

The information on the GenevaLab.com website pertains to sales and support of the North American version of the Geneva Sound System. Systems built for the United States and Canada are subjected to different regulatory certification processes than those built for Europe, and therefore are not certified by government regulators for sale in Europe. Warranties for North American-certified products cannot be honoured in Europe. Products purchased in North America will not be supported in Europe.

For information on sales and support of the European version of the Geneva Sound System please visit www.genevalab.co.uk/support.asp. Or email:

European Web Support: europeansales@genevalab.com