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Support / Shipping

Basic Shipping Information

For the Geneva Sound System Model XS, S, M, L and XL, Geneva Lab offers Standard Shipping (UPS Ground):

Shipping is currently free on all Geneva Sound System products.

A 4% handling fee will be applied to orders shipped to Alaska and Hawaii for the Geneva Sound System Model XS, S, M, L and XL.

These charges will appear on your order invoice.

Products shipped to addresses in the continental U.S. via standard service are normally delivered within five to ten business days after shipment (Hawaii and Alaska may take longer).

More on Delivery Times

BASIC DELIVERY TIMES: For Geneva Sound System Model XS, S, M, L and XL, Geneva Lab will deliver within five to ten business days (barring unforeseen weather and other transportation delays) depending on particular stock availability. We often deliver within three to five business days.

STANDARD SHIPPING TIMES: Geneva Lab has warehouses in California and New Jersey. Most deliveries are within three to five business days. If you live in New York City or Los Angeles you may get your product within one to two business days. Please see shipping maps for approximate delivery times to your area:

Geneva Lab will make arrangements for expedited shipping at the customer’s request – additional charges will be applied to your order. Please call 877-436-3829 if you need clarification on shipping time or if you need expedited shipping.